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Software Support & Integration Expert

Dürr Group Services Sp. z o. o., Radom, Poland

Dürr Group Services Sp. z o. o., Środa Wielkopolska, Poland

Dürr Group Services Sp. z o. o., Poznań, Poland

Your Tasks

  • Aftersales analysis and support for customers and service technicians in the areas of woodWOP, digital apps, and integration.
  • Execution of sold services using modern remote systems and on-site.
  • Support for customers and service technicians during commissioning.
  • Contact person for the global software hubs in the global service.
  • Coordination of software releases with pilot customers.
  • Taking on tasks in internal projects with the aim of advancing our service processes and our business.
  • Support in specialized training for customers and service personnel.
  • Driving revenue growth in the designated product areas.
  • Ensuring high customer satisfaction as well as adherence to service and quality standards completes your profile.

Your Skills

  • Technical training as an electronics technician, IT specialist, or technician, or a degree.
  • Desirable: Knowledge in the field of network technology and databases.
  • Initial knowledge of HOMAG software products such as woodWOP is an advantage.
  • Very good social skills and strong communication abilities.
  • Very high service orientation: "Customer First!"
  • Good English and very good German skills, both written and spoken.

Possible assignment in

  • 26-615 Radom, Poland
  • 63-000 Środa Wielkopolska, Poland
  • 60-198 Poznań, Poland
Apply now
Klaudia Cruz Cabrera
HR

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