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Projektleiter (m/w/d) im Service SR

BBS Automation Hallbergmoos GmbH, Hallbergmoos, Germany

Your Tasks

  • Kundenbetreuung im Servicebereich, einschließlich Erstellung und Koordination von Angeboten für Retrofits und Upgrades, mit dem Ziel, Projekte gewinnbringend und zur Kundenzufriedenheit abzuschließen
  • Zeit- und Terminplanung: Erstellung und Verwaltung detaillierter Zeitpläne zur Sicherstellung der fristgerechten Projektdurchführung
  • Budgetverwaltung: Überwachung und Kontrolle der finanziellen Aspekte der Serviceprojekte, einschließlich Budgetierung
    und Kostenkontrolle (keine Teamleitungsfunktion)
  • Kundenkommunikation: Enge Zusammenarbeit mit Kunden zur Erfassung und Umsetzung ihrer Anforderungen sowie
    regelmäßige Statusupdates
  • ggf. Key- Management Betreuung für ausgewählte Kunden
  • Proaktiver Service-Sales: Vertrieb der aktuellen Portfoliopalette incl. Ausarbeitung weiterer Geschäftsfelder
  • Risikomanagement: Identifikation, Bewertung und Minderung von Risiken im Zusammenhang mit den Serviceprojekten
  • Qualitätskontrolle: Sicherstellung der hohen Qualität der erbrachten Serviceleistungen durch regelmäßige Kontrollen und Audits
  • Eskalationsmanagement: Lösung von Problemen und Herausforderungen sowie Eskalation schwerwiegender Probleme an    höhere Ebenen bei Bedarf
  • Mitgestaltung und Einbringung zur Ausarbeitung von Serviceprozessen sowie Teilnahme bei Messeauftritten

Your Skills

  • Abgeschlossenes Studium im Bereich Betriebswirtschaft, Ingenieurwesen oder vergleichbare Qualifikation
  • Fundierte Berufserfahrung und mehrjährige Leitung von Projekten, insbesondere im Bereich Maschinen und Anlagen
  • Umfassendes Wissen in Projektmanagement-Methoden und -Werkzeugen, einschließlich Qualitäts- und Risikomanagement inkl. starker Zielverfolgung
  • Erfahrung mit Projektmanagement-Software und allgemeine IT-Kenntnisse
  • Hervorragende Kommunikations- und Präsentationsfähigkeiten sowie ausgeprägte Teamfähigkeiten
  • Hohe Kundenorientierung und Erfahrung in der Kundenkommunikation und im Management von Kundenerwartungen mit  dem Ziel das Service Portfolio gezielt an den Kunden zu verkaufen
  • Fließende Deutsch- und Englischkenntnisse sowie weltweite Reisebereitschaft (ca. 20-30%)
Apply now
Jacqueline Moll
Human Resources
Dornierstraße 14
85399 Hallbergmoos

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