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Salesforce Process Documentation & Training Specialist Intern

Dürr Group Services Sp. z o. o., Poznań, Poland

Your Tasks

  • Collaborate with Global Key Users to collect and analyze Salesforce-related business processes
  • Create and maintain clear process documentation, including process flows, user instructions, and functional overviews
  • Develop training materials tailored to different audiences (e.g., End Users, Key Users), such as slide decks, user manuals, or video scripts
  • Support the creation of digital training paths and onboarding concepts
  • Help coordinate training sessions, open office hours, and Q&A formats

Your Skills

  • Student in Business Administration, Information Systems, Communication, or a related field
  • Excellent verbal and written communication skills in English (required); German is a plus
  • Strong interpersonal skills and the ability to collaborate effectively with both business and IT stakeholders
  • Analytical thinking and a structured, detail-oriented approach
  • Basic understanding of Salesforce or interest in learning it quickly
  • Reliable, eager to learn, and interested in long-term process improvements



We Offer:

  • Work in a modern, international environment (hybrid setup possible)
  • Flexible working hours (20h/week)
  • Opportunity to gain hands-on experience in Salesforce, training development, and digital process optimization
  • A supportive and dynamic team within the SSC IT & SAP organization
Apply now
Anna Szcześniak

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